Our sister-brands

Travel Alerts & The UnexpectedUpdates on unexpected situations that may affect your travel.

HEALTH AND SAFETY UPDATE

We are closely monitoring the coronavirus (Covid-19) developments and will continue to prioritize the safety of our guests and crew. We are aware of the latest travel advisories issued by the U.S. State Department and are monitoring all updates issued by the World Health Organization (WHO) and the Centers for Disease Control (CDC).

Precautionary Measures
We have always employed stringent safety and sanitation protocols on each and every one of our ships, and we will continue to do so (with special measures to prevent the spread of Covid-19). We follow the recommendations from CLIA for onboarding procedures, requiring all persons boarding the ship (including guests, crew, service providers, local guides) to complete a questionnaire before entering. Anyone who has been to mainland China, South Korea, Iran or any municipality in Italy subject to quarantine measures by the Italian government within 14 days of the beginning of their trip will not be permitted to embark on any U River Cruises ship. Anyone who has had close contact with or helped care for anyone suspected or diagnosed with Covid-19 within 14 days of embarkation will not be permitted onboard.

For additional details about our sanitation protocols, please click here:

For additional details about our onboarding procedures, please click here:

Cancellation Policy
To help alleviate the uncertainty our guests may be feeling about their upcoming cruise, we have released a temporary update to the terms of our cancellation policy for all 2020 cruises to allow our guests more time to make a decision about their travel plans. Guests can cancel up to 14 days prior to their cruise and receive a Future Cruise Credit for the penalty amount incurred at time of cancellation, or they can rebook any 2020 cruise without penalty. Non-penalized amount will be refunded at time of cancellation. Guests also have the option to rebook with one of our Travel Corporation sister brands for 2020 or 2021.

For additional details of the temporary updates to our cancellation policy, please click here:

At U River Cruises, we have always been committed to embracing diversity and inclusivity across all our brands. We do not support any inappropriate mistreatment of any individual, regardless of their nationality, race nor gender. Our onboard and onshore personnel remain committed to delivering the best vacation to each and every customer, regardless of where they come from.